Director of Clinical Operations

About the Director of Clinical Operations

The Director of Clinical Operations oversees the clinical and operational functions of the outpatient program, ensuring the delivery of high-quality, evidence-based care for adolescents and adults with eating disorders. This position plays a key role in ongoing program development and expansion to enhance service offerings to meet community needs. The Director of Clinical  provides direct supervision to future therapy teams, dietitians, and clerical staff, including oversight of scheduling, workflow, clinical care, performance management, and professional development.

Education and Experience

• Master’s degree in counseling, social work, or a related field.
• Fully licensed (e.g., LMSW, LPC, or equivalent).
• Minimum of two years of direct patient care experience, including individual therapy, with both adolescents and adults with eating disorders.
• Minimum of one year of leadership experience, supervisory, or program management experience in a clinical setting.
• Three or more years of direct patient care experience, including individual therapy, with individuals with eating disorders; experience working with adolescents is preferred.
• Proficiency in evidence-based treatment approaches for eating disorders, such as Family-Based Treatment (FBT) and Cognitive-Behavioral Therapy for Eating Disorders (CBT-E) is preferred.
• Experience with clinical operations, quality assurance and administrative oversight in a healthcare setting is preferred.
• Experience in program development, service expansion, or implementing new clinical initiatives is preferred.
• Experience collaborating with external partners, referral sources, or community stakeholders to enhance patient care and service accessibility is preferred.
• Familiarity with licensing and accreditation standards applicable to outpatient behavioral health services is preferred. 

Knowledge, Skills, and Abilities

• Ability to oversee clinical care and ensure alignment with best practices and organizational policies.
• Ability to provide strength-based guidance, mentorship, and professional development to a multidisciplinary team.
• Proficiency in Microsoft Office 365 applications.
• Access to reliable transportation for required travel.

Personal Characteristics and Qualifications

• Desire to work in and sustain a biblically based treatment environment.
• Strong initiative and adaptability, with the ability to independently manage multiple responsibilities in a start-up environment and contribute to the development and launch of a new program.
• Strong interpersonal and relationship-building skills, fostering collaboration among staff, patients, and external partners.
• Excellent verbal and written communication skills.
• Ability to interact collaboratively with diverse stakeholders, including competing organizations and referral sources.
• Excellent organizational skills with the ability to prioritize workload and manage multiple tasks effectively.
• Strong problem-solving and critical-thinking skills to support decision-making in clinical and operational challenges